The Beginning: 2007
Hartwell Physiotherapy first opened its doors on February 12, 2007. At the time, our founder, Adrian Quinn, was an ambitious 29-year-old eager to create a physiotherapy practice that would provide exceptional care to the community. Originally established as Back In Motion Camberwell, our clinic was the seventh practice in the Back In Motion Health Group.
Starting with just two consulting rooms and a small gym space, Adrian managed everything—from treating clients to handling administrative tasks like answering phones and processing payments. His commitment and drive quickly paid off, allowing him to hire an additional physiotherapist and a full-time receptionist within six months. The team continued to grow, with Andrea Pearce joining as the full-time Practice Manager the following year—a role she still holds today.
Growth and Expansion: 2015-2017
By early 2013, our practice had expanded to a team of five full-time physiotherapists, including Sophie Parrôt, who joined in September 2012. In October 2015, after much planning and discussion, Sophie became Co-Director of the practice. With a loyal client base and an increasing demand for services, we found ourselves running 28 Clinical Exercise classes per week alongside individual consultations, quickly outgrowing our space.
In August 2017, we took a significant step in our evolution by moving to a new, custom-designed practice at 1/1150 Toorak Road, Camberwell. This relocation allowed us to:
- Increase from 2.5 to 6 consult rooms
- Expand our gym space to more than double its previous size, allowing for more equipment and additional service offerings
- Provide a dedicated staff and client car park
- Create a larger staff area for our growing team
To celebrate our move, we hosted an open day in 2018, welcoming clients and the local community. Special guest Dyson Heppell, Captain of Essendon Football Club, was a huge hit!
Strengthening Our Team: 2020
A strong team culture has always been at the heart of our practice. In 2020, amidst the challenges of the COVID-19 pandemic, we took the opportunity to strengthen our internal relationships and re-define our core values. Through weekly sessions, we explored each other’s personalities, shared vulnerabilities, and provided honest feedback. This process reaffirmed the importance of trust and open communication, ultimately leading to the development of our ‘Playbook’—a guide that encapsulates the values and principles that define our practice and team.
Becoming Hartwell Physiotherapy: 2021
After 14 years with the Back In Motion Health Group, we decided it was time to chart our own path. On September 1, 2021, we officially rebranded as Hartwell Physiotherapy, an independent physiotherapy practice dedicated to serving our community with a personal touch.
The name “Hartwell” reflects our deep roots in the area. Before Camberwell expanded, our suburb was originally known as Hartwell, a name still carried by landmarks like Hartwell Primary School and Hartwell Station. Choosing this name signified our commitment to longevity, community, and continued excellence in physiotherapy care.
Looking Ahead
From our humble beginnings to where we are today, Hartwell Physiotherapy has grown into a trusted healthcare provider with a passionate team dedicated to helping our clients achieve their best physical health. As we look to the future, we remain committed to evolving, innovating, and most importantly, serving our community with the same dedication and care that has been our foundation since 2007.
Thank you for being part of our journey!